Terms of use
Terms of use
We created the website kyoto.gr in order to offer information to visitors about our clothing products and services. You can also make online purchases and payments from this website. To be able to use our website you must agree to the following terms of use and accept them.
In case of disagreement, please contact us first by email at
Protection Policy
It is necessary to provide your personal information to complete your order. These details are only used to ship the order. We do not distribute your information to third parties. In case of registration of incomplete data, Kyoto.gr reserves the right to cancel the order without notice (notification can be sent if the phone number or e-mail is valid). The management of the personal data of the user of the Kyoto.gr services is subject to the terms and provisions of the Greek law on the protection of personal data (Law 2472/1997 with the latest amendments incorporated under Law 3783/2009). Kyoto undertakes not to use the information for other purposes and not to disclose it to third parties unless required by law, court order or other government authority. Kyoto is not responsible for any loss of your personal information from third party databases and websites.
Contact us at
IP Addresses
The IP address of every visitor who has access to the Internet and our e-mail address is used exclusively for technical and security reasons and not for the collection of statistical data.
Product Availability
In case of unavailability of the ordered products, we will inform you by e-mail or by phone about the exact delivery time. If you agree to the new delivery time you should inform us by e-mail so that the order remains active. In the event that the new terms of execution of the order do not satisfy you, the order is cancelled.
Pricing policy and offers
Kyoto reserves the right to discontinue or change products and their prices without notice. In any case, the customer is charged the amount indicated on his order , regardless of whether the price has changed by the delivery date. The prices of the products are all in Euros and include the legal VAT (24%). The Euro is the sole and exclusive currency for transactions on the www.kyoto.gr website
Payment process
The customer must pay the entire cost of the order including extra charges such as shipping or bank charges.
*When selecting the payment method "Deposit to a bank account", the customer must inform the company by phone of the completion of the payment or send the proof of deposit to the email:
*Accepted payment methods are only those mentioned in the shopping cart , in the last step of completing a purchase.
*When choosing the "Cash on delivery" payment method, the customer must pay the entire cost of the order to the distributor. In the event that the customer does not accept the order due to his own fault, the cost of transport shall be borne by the customer.
Use of links on third party websites (links)
The Website provides access to third-party websites through appropriate links. The links in question have been placed solely for the convenience of visitors to the Website, while the websites to which they refer are subject to the respective terms of use of these websites. The placement of the links does not constitute an indication of approval or acceptance of the content of the respective websites by the website operator, who bears no responsibility for their content or for the privacy practices or the accuracy of the materials contained therein. If the visitor of the Website decides to use, through its links, one of the websites of third parties, he accepts that he does so at his own risk.
Cookies Policy
Technically necessary cookies are essential for the proper functioning of our Website, they allow you to browse and use its functions. These cookies do not recognize your individual identity.
Without these cookies, we cannot offer an efficient operation of our Website.
Changes to this policy
Our Company reserves the right to modify this Policy, always in accordance with the applicable legal rules. Visitors to our Website should read this Policy at regular intervals in order to be informed about any changes that take place, while our Company is committed to providing the necessary updates to visitors by any appropriate means. The last version of this Policy was made on 02-03-2023.
Introduction
The Personal Data Protection of the "Kyoto.gr" website is governed by the laws and provisions of Greek law (Law 2472/1997) on the protection of personal data.
The Company may keep files with the personal information of its customers exclusively for communication purposes, for the better service of its customers and in no case does it commercially exploit the personal data by renting, exchanging or selling them to third parties.
Personal data collection process
More detail:
- We collect the e-mail address and the username that you entered when you registered on the company's website (in cases of new user registration).
- We collect your email address, first name, last name, street address, zip code, city and contact phone number when accepting your order.
- We collect your email address after you subscribe to the Kyotos company newsletter.
How long do we keep the above personal data?
- We keep the information you have given us during your registration with the company for as long as you wish to remain registered with it and to be in contact.
- We retain the information you have provided us for the execution of your order. In case you have not registered in the system, your personal information will be deleted within 2 years from the order date.
- We retain the information you have provided to receive the newsletter, discount coupons and other promotional information for as long as you wish to receive them. It is our pleasure to communicate with you in order to serve you better.
What do we do with this information?
We use the information exclusively to manage your orders and under no circumstances will it be passed on to third parties.
Periodically and upon your approval, we send you promotional emails (newsletters) with our offers & products.
Finally, the company implements specific technical and organizational security procedures, in order to protect personal data and their transmission for their proper use.
Changes to this policy
Our Company reserves the right to modify this Policy, always in accordance with the applicable legal rules. The visitors of our website should read this Policy at regular intervals in order to be informed about any change that takes place, while our Company is committed to provide the necessary updates to the visitors by any suitable means. The last version of this Policy was made on 02-03-2023.
